This privacy notice for TeraCyte analytics ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- • Visit our website at https://teracyte.ai, or any website of ours that links to this privacy notice
- • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us at office@teracyte.ai.
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include the following:
• Names
• Phone numbers
• Email addresses
• Job titles
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
The information we collect includes:
• Log and Usage Data — service-related, diagnostic, usage, and performance information our servers automatically collect.
• Device Data — information about your computer, phone, tablet, or other device you use to access the Services.
• Location Data — information about your device's location, which can be either precise or imprecise.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including:
• To request feedback about your use of our Services.
• To send you marketing and promotional communications (you can opt out at any time).
• To deliver targeted advertising to you.
• To protect our Services through fraud monitoring and prevention.
• To identify usage trends to improve our Services.
• To determine the effectiveness of our marketing campaigns.
• To save or protect an individual's vital interest.
3. What Legal Bases Do We Rely On?
In Short: We only process your personal information when we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK, we may rely on the following legal bases:
• Consent — you have given us permission for a specific purpose. You can withdraw your consent at any time.
• Legitimate Interests — reasonably necessary to achieve our legitimate business interests.
• Legal Obligations — compliance with our legal obligations.
• Vital Interests — to protect vital interests of you or a third party.
If you are located in Canada, we may process your information with your express or implied consent, or in exceptional cases permitted under applicable law.
4. When and With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations and with specific third parties.
• Business Transfers — in connection with any merger, sale of company assets, financing, or acquisition.
• Affiliates — with our parent company, subsidiaries, joint venture partners, or companies under common control, requiring them to honor this privacy notice.
5. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. Is Your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, please be aware that we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
7. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it and isolate it from any further processing until deletion is possible.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at office@teracyte.ai.
9. What Are Your Privacy Rights?
In Short: In some regions, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws, including the right to:
• Request access and obtain a copy of your personal information
• Request rectification or erasure
• Restrict the processing of your personal information
• Data portability (if applicable)
• Not be subject to automated decision-making
To exercise your rights, contact us using the details in section 13 below.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
11. Do United States Residents Have Specific Privacy Rights?
In Short: If you are a US resident, you are granted specific rights regarding access to your personal information.
Categories of personal information collected in the past twelve (12) months:
• A. Identifiers — not collected
• B. Protected classification characteristics — not collected
• C. Commercial information — not collected
• D. Biometric information — not collected
• E. Internet or other similar network activity — not collected
• F. Geolocation data — not collected
• G. Audio, electronic, visual, thermal, olfactory, or similar information — not collected
• H. Professional or employment-related information — not collected
• I. Education Information — not collected
• J. Inferences drawn from collected personal information — not collected
• K. Sensitive personal Information — not collected
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.
12. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.
14. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at office@teracyte.ai.